WhatsApp becomes your clinic’s always-on receptionist, triage desk, and booking engine.
A startup-grade SaaS platform for Indian clinics that automates intake, urgency classification, appointment scheduling, doctor handoff, follow-ups, and payments with a modular AI agent system.
24/7
Autonomous patient intake coverage
<5 min
Median time from “Hi” to booked slot
SaaS
Multi-clinic architecture with Supabase realtime
Patient sends WhatsApp message
Webhook receives the patient message and starts the intake state machine.
Intake agent verifies identity and language
Patient details and symptoms are saved with structured tool calls.
Triage agent classifies urgency and department
Urgency and specialty routing are classified with escalation rules.
Scheduling agent reserves the best slot
Slot search pulls live availability and generates a confirmed booking.
Payment link is created and delivered
Razorpay links are sent after booking and webhook updates close the loop.
Doctor assistant compiles structured summary
The doctor sees a clean summary before the visit even starts.
Core capabilities
A multi-agent healthcare workflow built for production, not a chatbot demo.
Each agent owns a distinct clinical-ops responsibility, while Supabase stores every interaction, message, triage result, appointment, and payment event in a relational system of record.
Autonomous intake and triage
Multi-agent orchestration collects demographics, symptoms, risk flags, and department intent over WhatsApp.
Slot booking and payment recovery
The scheduling agent books from live Supabase availability and sends Razorpay links without manual staff follow-up.
Doctor-ready summaries
Structured chief complaint, timeline, urgency, and risk flags are generated before the patient reaches the consultation room.
Hindi and English conversations
Patients can switch language naturally, including voice-note intake when audio is available.
Security and healthcare safety
Webhook validation, env-based secrets, minimal PHI collection, and database-first state tracking keep the system operationally safe.
Payments that close the loop
Booking automatically triggers a Razorpay payment link and status flows back into the appointment state after webhook verification.
India-ready patient experience
English and Hindi support, WhatsApp-native conversation design, and voice-note ingestion reduce patient friction at first contact.